CapableCo Pty Ltd Privacy Policy
This Privacy Policy applies to all
information, including personal information, collected by CapableCo Pty Ltd ABN
50 607 961 339, an Australian company, via the www.Capable.Co website.
If you
would like further information about privacy issues it may assist to look at
the Australian Privacy Commissioner’s website (www.privacy.gov.au).
How to
contact us about privacy
Your privacy is very important to us. For
that reason, please read the following details carefully and get in contact
with us if you have any questions or complaints. You can contact us using the contact
link on the CapableCo website.
We will response to your questions or complaints by
either email or phone.
Collection
and Purpose
We will collect and store information,
including personal information, from you in the course of your use of CapableCo.
This includes most significantly a username, password (hash) and email. In
addition, we also place and collect cookies from your computer, enabling us to both
tell when you use CapableCo and help customise your CapableCo experience.
The purposes for which we collect personal
information are:
1.
to provide you with the best service experience possible on CapableCo;
2.
because you have provided this information as part of your use of CapableCo;
3.
for the financial and administrative management of your use of CapableCo.
Some provision of personal information is
optional (e.g. your email). However, if you do not provide us with certain
types of personal information, you may not be able to enjoy the full
functionality of CapableCo.
Storage of
personal information by service providers
We use Amazon.com as our Cloud Service Provider.
We will not disclose/store your data to/with
any other third party except in the unlikely event that we are compelled by law,
OR explicitly given consent by you.
Access and
correction
National Privacy Principle 6 of the Australian
Privacy Act 1998 (Cth) allows you to get access to, and correct, the personal
information we hold about you in certain circumstances. If you would like to
obtain such access, please contact us via the website contact page.
You must be able to make similar assurances to those
who you store data about within the CapableCo system.
Security
We have processes in place to ensure the
security of your personal information.
These include encryption of all data during transfer to our service
providers and limitations on access to personal information within our
organisation.
We will implement reasonable and appropriate
measures designed to help you secure Your Content against accidental or
unlawful loss, access or disclosure.
Transfer of data out of
your region
As of the 2016/2017 financial year, the data you submit through CapableCo is stored by Amazon.com in Sydney
only. There are no servers that store your data outside Australia.
Responsibility
for data you submit, including your clients’ personal information
You agree
you are responsible for ensuring that data you store with us is both legal and
in compliance with relevant privacy laws for any information that you submit to
CapableCo, including your clients’ personal information, to be transferred to and stored by CapableCo
Pty Ltd.
If you
actively setup your system in CapableCo such that it exposes or sends your data
to external entities, it is your responsibility to comply with appropriate
privacy laws. An example of this is where you setup your system to send
information via API calls to external entities that you are coordinating with.
Ownership of and deletion
and backup of your data
We do not
consider your data to be owned by anyone other than you. We assume you take
responsibility for it as such.
Deletion
of data at the website progresses through phases. Not uncommonly data/records
will be deleted by mistake, and either administrators of your data OR we are
requested to restore it.
There are
automated processes where if data is marked deleted (and not restored) several
months down the track it is actually irreversibly removed from the database.
Obviously
backups of your data are created so that data is not lost accidentally,
especially by you. Backups of your data are automatically stored each 6 hours
with a complete Snapshot at 24 hours. Backups are deleted progressively over
time and by 6 months only 1 automatic copy per month is retained. If you wish
for your backups to be manually deleted a direct request needs to be made.
We may, from time to time, update this policy.
We may, from
time to time, update this policy. You
are responsible for regularly checking for updates to this policy. We will make
reasonable efforts to email you at the time of any significant changes.